Privacy Policy

At Jesus Loves Mental Health, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.

1. Information We Collect

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To process therapist listing applications and manage our directory
• To respond to your inquiries and provide customer support
• To send you updates, newsletters, and marketing communications (with your consent)
• To analyze website usage and improve our services
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Public Directory: Therapist information submitted for listing is displayed publicly on our website
• Service Providers: We may share information with third-party service providers who assist us in operating our website (e.g., hosting, analytics, payment processing)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information for any other purpose with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve your experience. Our cookies fall into three categories:

You can manage your cookie preferences at any time through our cookie consent banner or your browser settings. Note that disabling certain cookies may limit website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Opt out of marketing communications or sale of personal information
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided at the end of this policy.

7. State-Specific Privacy Rights

8. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to withdraw consent at any time
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your local data protection authority

Our legal basis for processing your information includes: consent, contractual necessity, legal obligations, and legitimate interests in operating and improving our services.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.